Terms of Service for RocketBrand.us

These Terms of Service and the conditions listed below apply to RocketBrand LLC, RocketBrand.us, and all products / services offered by RocketBrand, and the conditions concerning your use of and access to the RocketBrand website. By accessing, downloading or using any content or materials from the website, you agree to follow and will be bound by all conditions listed in this document. If you do not agree with these Terms you may not use our products and/or website.

Terms of use

Internet Services, Products, Content, and Accuracy of Data: We attempt to ensure that information on this website is complete, current and accurate, however, due to the nature of the information (and its sources) it may be incomplete, inaccurate, or out of date. We make no guarantees as to the accuracy or completeness of any information expressed on our website. All content, product descriptions, features, services, product pricing, and statements of said products and services described or displayed on this website are subject to change at any time without notice.

Order Confirmations

It is our practice to confirm orders by email receipt. Receiving said email binds the client to their obligations as outlined in the Billing and Payments Section included in this agreement. Receiving an email receipt does NOT constitute an agreement beyond the specified details of that receipt. You may request a receipt be mailed to you. If you do not receive a receipt by mail your emailed copy will serve as your formal receipt. We reserve the right without prior notice and at our discretion to refuse service to any client along with access to the website by any visitor or client should it be used inappropriately or beyond the scope of what RocketBrand deems acceptable.

Trial

You have a 10 business days to discontinue your relationship with RocketBrand and your set up fee and first month’s fee will be refunded 100%, no questions asked. All trial periods begin from date of initial payment. REFUNDS WILL NOT BE PROVIDED AFTER THE 10 BUSINESS DAYS TRIAL PERIOD EXPIRES.

Voided Trial

ALL 10 business days trial days will be voided with the application of promotions or discounts to any set-up fee, from inception of theRocketBrand and client relationship.

Materials and Content

ALL materials and content provided by RocketBrand or displayed on RocketBrand.us require written authorization to be used by any user of the website. Any material generated by RocketBrand and displayed on the website is the sole property of RocketBrand. This includes, but is not limited to: Product Branding, Images, Client Data, Content.

Any unauthorized use of said materials and content may violate laws designed to protect copyrights, trademarks, and intellectual capital. It is the client’s responsibility to comply with the laws governing their use of the website and protect their personal information along with the confidentiality of their information. Client agrees to accept responsibility for all activities that occur with-in your account and will NOT hold RocketBrand liable should the account (or its data) be compromised by an unauthorized user.

Termination

RocketBrand has the right to terminate relationship at any time for any reason and you “the user” or “client” has the right to terminate relationship at any time for any reason within the guidelines of our Billing and Payments.

Ownership

All advertising campaigns are the property of our clients, unless otherwise stated in an additional contract or addendum.

Billing and Payments

RocketBrand has specific policies concerning billing and payments. ALL products offered by RocketBrand fall under this scope, including but not limited to: Local PPC, National PPC, Ecommerce PPC, SEO (and all addons), Websites (and all addons). Payments may be made by credit card. Any money that has been spent on an account by RocketBrand to any third party (specifically search engines) is not refundable at any point. Set-up fees charged for account creation and establishment are not refundable.

ALL accounts are put on a recurring payment cycle, unless specified otherwise by the client at point of sale. Any client wishing to be taken off recurring status, pause an account, or cancel an account must contact RocketBrand by either call at 646.513.7890 or emailing hello@rocketbrand.us at least 2 business days prior to the due date of their next payment. It is the sole responsibility of the client to contact RocketBrand to cancel their account.

Payments made by credit card MUST be successfully processed by RocketBrand to keep accounts online and active to prevent any ‘down-time’ or temporary termination of service.

Limitation of Liability & Customers (Clients) Responsibility

ROCKETBRAND ACCEPTS NO RESPONSIBILITY IN THE FOLLOWING INSTANCES: SHOULD AN ACCOUNT BE BROUGHT OFF-LINE AS A RESULT OF TECHNICAL DIFFICULTIES AT OUR FACILITIES OR THOSE OF THE VENDORS ROCKETBRAND USES. DUE TO THE TECHNICAL NATURE OF OUR PRODUCTS AND SERVICES ROCKETBRAND CAN NOT BE HELD RESPONSIBLE FOR TECHNICAL DIFFICULTIES THAT OCCUR. ROCKETBRAND’S ADVERTISING SERVICES ARE DESIGNED TO BE EMPLOYED AND MANAGED BY ROCKETBRAND AND DO NOT GUARANTEE ANY INCREASE IN BUSINESS OR SPECIFIC TRAFFIC LEVELS TO A GIVEN ADVERTISMENT. ANY LOSS OF BUSINESS RESULTING FROM AN ADVERTISMENT IS SOLELY THE RESPONSIBILITY OF THE CLIENT. IF A CLIENT NOTICES AN ERROR IN THEIR ACCOUNT, ON THEIR ADVERTISMENT, OR IN ANY PRODUCT OR SERVICE – IT IS SOLELY THEIR RESPONSIBILITY TO CONTACT ROCKETBRAND TO HAVE IT CHANGED.

Third-Party Disclosure

ROCKETBRAND USES THIRD PARTIES FOR VARIOUS PRODUCTS AND SERVICES AND CANNOT BE HELD RESPONSIBLE FOR DOWNTIME OR LOSS OF BUSINESS DUE TO FAILURES OF SAID THIRD PARTIES.

Representations and Warranties

Each party represents and warrants that it has the power and authority to enter into this agreement and fully understands ALL of the TERMS AND CONDITIONS expressed within.

Intellectual Property Notice

All elements of this website (rocketbrand.us) that have been generated by RocketBrand are the intellectual property of RocketBrand LLC. © 2017 RocketBrand LLC

Contact Information

If you have any questions about these Terms and Conditions please contact us through our website or at 646.513.7890